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Tenants : Lettings Services

Tenant Fees Schedule

Applies only to Assured Periodic Tenancies (APTs) in England from 1 May 2026 in line with Tenant Fees Act 2019 and Renters’ Rights Act 2025

To reserve a property. This will be offset against the first month’s rent or tenancy deposit, as agreed..

Annual rent below £50,000 – Five weeks’ rent
Annual rent above £50,000 – Six weeks’ rent

The tenancy deposit covers damages or defaults on the part of the tenant during the tenancy and will be protected in a government-authorised tenancy deposit scheme. Properties with an annual rent of more than £100,000 are not covered by the Tenant Fees Act.

The rent payable for the tenancy must not be more than the advertised amount. The rent period must either be one calendar month or a shorter period of up to 28 days. A tenant will be able to end a tenancy by giving two months’ notice in writing. The end date of the tenancy must align with the end of a rent period.

Rent is payable following signing of the tenancy agreement and in accordance with the agreed tenancy terms. For tenancies entered into on or after 1 May 2026, no more than one month’s rent may be requested in advance.

Interest may be charged on unpaid rent if it remains outstanding for more than 14 days. Interest will be charged at a maximum of 3% above the Bank of England Base Rate from the date the rent became due until payment is made.

Tenants are liable for the actual cost of replacing any lost keys or security devices. If the loss results in locks needing to be changed, or replacement security devices being issued, the tenant will be charged the reasonable cost of a locksmith or security engineer, new lock and replacement keys/devices for all relevant parties.

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

£50 (inc. VAT) per replacement tenant or reasonable costs incurred if higher. Includes referencing, Right to Rent checks, deposit registration and legal documentation.

If the tenant wishes to end the tenancy early (including where less than the required notice period is given), they will be liable for the landlord’s reasonable costs. Under an Assured Periodic Tenancy, then the landlord can charge a fee if their tenant does not give the correct amount of notice. The usual amount of notice is two months. The landlord can charge up to the amount of rent they would have received if the tenant had given the correct amount of notice.

Propertymark Client Money Protection
www.propertymark.co.uk

 

The Property Ombudsman
www.tpos.co.uk

 

Please ask a member of staff if you have any questions about our fees.
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Tenants Guide

6 Steps for Tenants

If you like the property after the viewing and wish to make an offer we require the following information so we can put forward your rental offer to the Landlord:

  • Any special requests, such as: redecoration, pets, smoking, furnishings or household equipment. It’s best to deal with these issues at the beginning of the negotiations to avoid later disappointments.
  • A move in date, the Term of the Tenancy and any break clauses (when you can give notice).
  • Is the Tenancy being taken by a company or by an individual? If individual, what is the source of your income ie: employed, self-employed or on benefits.
  • Do you have a poor financial record? CCJs or bankruptcy.
  • Who will be living in the property?

Once an offer has been accepted, you will then receive an e-mail with details of the next steps and a copy of the How to Rent Guide and Referencing Consent form.

Firstly we will request the applicant(s) to complete an online application form. Information required will include information about the applicant’s employment/accountant, previous living, Landlords details and contact details. Further information to provide evidence of the income may be requested by the Referencing Agency.

  • The application form will be reviewed and before the referencing checks are initiated, we will request payment of the Holding Deposit equal to one week’s rent.
  • Full Tenant referencing checks are then completed by an Independent Referencing Agency.
  • Under the Government Right to Rent rules we are required to view your original ID and take photocopies copies for our records for all adults who intend to reside in the property to show they can legally rent in the UK.
  • We will request that you visit our office with your ID and proof of address.
  • We shall prepare the Tenancy Agreement which will be sent to both the Landlord and Tenant. The Tenancy Agreement should be agreed within 15 days from when the Holding Deposit is received or later by mutual agreement.
  • Prior to the signing of the Tenancy Agreement the Deposit and first month’s rent must be received in cleared funds.
  • We will arrange with the Tenant a date for the check in.
  • The Check in under normal circumstances will be carried out by an independent Inventory provider and the Tenants will sign a check in declaration accepting the true condition of the property.
  • The check in will take from 1 to 2 hours to complete depending on the size of the property and keys will be released and utility meters read where practical.
  • The Tenant should not attempt to move any items in to the property until after the completion of the check in, so this should be remembered when arranging the delivery of the tenant’s possessions.
  • Once we have received the inventory of Condition a copy will be sent to the Tenant to check. Any errors should be notified to our office within 7 days.

Tenants Documents

Useful documents

Client Money Protection:
Howlands Sales & Lettings Ltd is a member of the Propertymark Client Money Protection scheme.
Redress Scheme:
Howlands Sales & Lettings Ltd is a member of The Property Ombudsman.

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